The State of the Omnichannel Experience | Presented by State of Pay with Synchrony

The State of the Omnichannel Experience | Presented by State of Pay with Synchrony

Omnichannel is really everything that describes how we engage and interact with customers from all lines of business. So that could be your phone, the internet, brick and mortar. Once you’ve got all those pieces, now you’ve got to somehow figure out how you connect everything together to make an entire suite of experiences. Payments